Covid-19 Information For Our Customers
Special Measures Implemented By Our Delivery Partners
DPD have improved the contact free delivery process to include photo capture for proof of delivery. Customers will not be asked to sign handheld units and drivers will take a photo of the parcel at the point of delivery.
Where people may be self-isolating and unwilling or unable to open their door to receive parcels, there's a range of delivery options for everyone including setting their delivery preferences on the DPD app or leaving a note on the front door instructing where to leave the parcel.
There are surcharges being added to international deliveries which we are continuously monitoring and we will be in contact should these affect your order.
For more information, please click here.
Royal Mail are minimising contact during delivery. Hand-held devices will not be handed to customers to capture signatures but instead the name of the person accepting the item will be logged. Additionally, any item that won’t fit through your letterbox will be placed at your door. Having knocked on your door, the delivery driver will step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.